By opening or using an account on Jadbaaz, you agree to these Terms & Conditions. Please read each section carefully — especially those relating to bonuses, payments, and your account. We want you to have complete clarity on all matters.
These Terms & Conditions ("Terms") constitute a legally binding agreement between Jadbaaz and its users. By accessing the platform through the Jadbaaz website, app, or any other channel, you are deemed to have fully accepted these Terms.
Jadbaaz is an internationally licensed online gaming and betting platform. Our services include Sports Betting, Live Casino, slots, Lottery, and a range of other gaming products. Jadbaaz's goal is to provide users in Bangladesh with a safe, transparent, and entertaining environment.
Important: These Terms & Conditions are available in both Bengali and English. In the event of any conflict between the two versions, the English version shall prevail.
Jadbaaz reserves the right to modify these Terms at any time. Continued use of the platform following any changes will be considered acceptance of the updated Terms.
You are solely responsible for keeping your account password and login credentials confidential. You are accountable for all activity that takes place on your account. Sharing your account with anyone else is not permitted. If you notice any suspicious login activity, contact Jadbaaz support immediately.
We recommend enabling two-factor authentication (2FA) to protect your account. Activating it adds an extra layer of security.
Jadbaaz complies with international Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. Identity verification must be completed before any withdrawal can be processed.
KYC verification is typically completed within 24–48 hours. Withdrawals may be temporarily placed on hold during the verification process. Jadbaaz may request additional documents if required.
| Payment Methods | Deposit Time | Withdrawal Time | Daily Limit |
|---|---|---|---|
| BKash | 5 Minutes | 6–12 Hours | ৳2,00,000 |
| Nagad | 5 Minutes | 6–12 Hours | ৳2,00,000 |
| Rocket | 5–10 minutes | 6–18 Hours | ৳1,50,000 |
| Bank Transfer | 1–3 hours | 1–3 Business Days | ৳10,00,000 |
| Cryptocurrency | 30 Minutes | 2–6 Hours | Unlimited |
VIP and High Roller members have separate withdrawal timeframes and limits — for more details, High Roller View page.
Jadbaaz offers a wide range of bonuses — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own terms and conditions, which are clearly stated on that bonus's detail page.
Claiming a bonus without reading the terms is a common mistake. Jadbaaz always recommends reviewing the full details of each bonus offer before claiming.
Any attempt to exploit or manipulate the bonus system is strictly prohibited. Using multiple accounts, false information, or any form of bot to claim bonuses will result in immediate account closure and forfeiture of all balances.
All bets placed on Jadbaaz are considered final — once confirmed, a bet cannot be cancelled. However, Jadbaaz reserves the right to void bets under specific circumstances.
Odds movement in Sports Betting markets is normal. The odds at the moment a bet is confirmed are final. During live betting, bets may be temporarily suspended while the ball is in play. Jadbaaz reserves the right to set maximum betting limits on any market.
Live Casino games are also governed by the rules of third-party software providers. If a game is interrupted due to a lost internet connection, the bet for that round will be voided and the stake returned.
Jadbaaz believes gaming is purely a form of entertainment — not a solution to financial problems. We are committed to responsible gaming.
At Jadbaaz, every user can set their own personal limits:
If you notice signs of gaming addiction or feel that gaming is having a negative impact on your daily life, please contact our support team immediately. To learn more, Responsible Play Visit the page.
Jadbaaz takes the protection of your personal information extremely seriously. To learn more about our privacy policy Privacy Policy Read the page.
Information provided during registration and the KYC process is used solely for identity verification, anti-money laundering purposes, and service improvement. Jadbaaz never sells your data to third parties.
Any user may request to close their account at any time. We strongly recommend settling all pending bets and withdrawing any available balance before submitting the request.
Jadbaaz reserves the right to close or suspend an account for any of the following reasons:
In the event of account closure, any valid balance (excluding bonuses) will be returned; in cases of fraudulent closure, the balance may be forfeited.
For any dispute or complaint, please reach out to the Jadbaaz support team first. Most issues are resolved within 24–48 hours.
The governing law for dispute resolution will be that of our licensing jurisdiction. In disputes relating to game outcomes, server logs will be treated as the definitive evidence.
Jadbaaz may update these terms at any time. For significant changes, users will be notified via their registered email or a profile notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.
Last Updated: January 2026 — Updated payment limits table and bonus wagering policy.
The key points of our Terms & Conditions in plain language — everything every Jadbaaz member should know.
At Jadbaaz, the wagering requirements, validity period, and restrictions for every bonus are clearly stated on the offer page. There are no hidden conditions.
For KYC-verified accounts, withdrawals via bKash or Nagad are processed within 6–12 hours. VIP members enjoy even faster processing.
Upload your national ID and Jadbaaz will complete your KYC within 24 hours. Once done, you won't need to do it again.
All funds you deposit are held in a fully segregated trust account, completely separate from Jadbaaz's operational funds.
If you need help understanding any terms, Jadbaaz's Bengali live chat support is available anytime — average response time is 3 minutes.
The randomness of all games on Jadbaaz is regularly verified and certified by independent third-party auditors.